All the items that we sell are from the largest memory card suppliers and therefore most have lifetime warranty or at least 5 years warranty. We will only process refunds if the memory card is damaged upon receipt or if there is a technical problem with the card. If you have purchased the incorrect product we can either process a refund or exchange the item for the correct type.  We can only exchange/refund a product if the packaging is unopened. Please refer to either our online configurator or manufacturers handbook for the correct memory compatibility for you device. If you do need to return a memory card please send to the address below. All refunds will be refunded directly onto the card with which the purchase was made. We will only accept returns within the first 14 days after purchase.

It is advised that you register your product with the manufacturer when you recieve it to benefit from the manufacturers warranty. Kingston offer a lifetime warranty on their products, Sandisk offers a 5 year warranty on most products and a lifetime warranty on selected products and Transcend offer a lifetime warranty on most products.

If your item has developed a fault please contact us via email first at service@lowpricememory.co.uk before returning the item. We will try to offer advice to fix the problem. If we are unable to offer advice we will arrange for it to be returned.

For all other non memory items the same policy applies.

In any correspondance to Low Price Memory with regards to returns, your unique order reference number should be quoted. Your order reference number can be located in your confirmation email that is sent out shortly after placing your order. It will always start with RC folled by 7 numbers eg. RC3847346

The address to send all returned items to is:

Returns
Low Price Memory Ltd
25 St Andrews Court
Northampton
NN1 2HH

Please do not forget to enclose your order number with any returned item.