Returns:

In accordance with the Distance Selling Regulations 2000 UK, you have the right to advise us of your wish to return goods at any time up to '7 working days starting the day after delivery of your items. We appreciate that many people buy memory cards for mobile phones that are yet to be delivered from a contract. Therefore we will accept any unopened memory card purchased in error up to 14 days after the purchase date.

Please note: All returned products unless confirmed faulty must be in an unopened condition.

To return an item please send it to us at the address below including a note detailing your request and your order number:

Low Price Memory ltd
UK Office
56 Junction Road
Northampton
NN2 7HS 

Faulty Goods - Under Warranty

If you believe your goods have been delivered faulty or damaged, or a fault appears within the warranty period please contact us via the contact us form first and we will try to offer a solution if possible. All manufacturers have different warranty periods so please check this either on our websites or with the manufacturer before contacting us.

If your problem cant be resolved by one of our technicians via email, the item can be returned for testing providing the following conditions are met:

    > All returned Goods must be accompanied by your order number so that we can locate your details.

    > Goods should be returned complete, including all packaging, cables, manuals, CD's etc for that product

    > Return shipping costs are your responsibility. If the item tests faulty as described, we will refund your shipping costs.

    > The Goods are your responsibility until signed for.

    > DO NOT RETURN ITEMS VIA ROYAL MAIL SPECIAL DELIVERY

If your returned Goods are found to be faulty, we will offer an exact replacement for your item. We will also refund your postage costs.

If your returned Goods are found NOT to be faulty they will be returned to you and no refund for postage will be given.

If you are returning unopened items for a refund that were bought in error the buyer is responsible for all return postage costs. 

We recommend that you have proof of posting as we cannot take responsibility for item(s) you send that do not arrive. Royal Mail recorded delivery is recommended.